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Shop Returns Policy

Last updated 14/09/2020

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within 14 days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURNS PROCESS

To return an item, place the item securely in its original packaging and mail your return to the following address:

Letters (goes through a letterbox)
The Language Revolution Ltd
Babel Babies HQ 47700
PO Box 6945
London
W1A 6US

Parcels (larger than letterbox size)
The Language Revolution Ltd
Babel Babies HQ 47700
Courier Point 13
Freeland Park
Wareham Road
Poole
Dorset
BH16 6FH

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return. Please allow 14 days from the receipt of your item to process your return.

EXCEPTIONS

For defective or damaged products, please contact us on [email protected] to arrange a refund or exchange.

QUESTIONS

If you have any questions concerning our return policy, please contact us at [email protected].